THE GOLDEN PEARL TANNING POLICIES
Our goal is to give you the BEST spray tanning experience! We thrive on providing each client with the smoothest spray tan possible.
In order for you to have the best tan possible, not only it's up to your artist to be able to have the right formula and technique. We rely 50% on the client to arrive at their tanning session prepared.
Here is what is expected of our client to arrive at the spray tan appointment prepared. If the client has not done these below, we cannot guarantee a perfected, smooth Spray Tan.
Exfoliate your skin 24 hours prior to your spray tan appointment
Wax or Shave 24 hours before treatment (Ideally 48 hours for waxing to ensure your pores have closed)
Shower & Generously moisturize the day before
Do not use DOVE soap or any soap with 'SLS' in it. It will cause a streaky tan
Rinse off any products from your face & body: Deodorant, perfume, moisturizers & makeup before attending your appointment. (This will act as a barrier to the spray and will not develop properly)
Wear dark-coloured, loose-fitting clothing and sandals following your treatment. Preferably anything without tight straps or waistbands.
**This should be the last service booked. Please ensure you have your manicures & pedicures done BEFORE your treatment.
Please review our Spray Tan PREP for more information to receive the perfect GLOW!
We offer 48-hour complimentary spray tan fixes to guarantee satisfaction. Please note, we must be notified within 48 hours of your appointment. If you are not available within 48 hours of your appointment, we must be notified of your concerns within the first 48 hours.
We do not offer refunds on Spray Tan Services due to the type of service.
We are more then happy to ensure your spray tan comes out amazing with our 48-hour complimentary spray tan services.
It is not recommended to book a Spray Tan service for women in their first trimester of pregnancy. If you are breast feeding, it's highly suggested to book the Golden Express (Rapid solution) and will be required to wear a disposable bra.
For us to create a beautiful spray tan, please ensure you arrive on time for your In-Studio Tan.
This ensures each client receives the allotted time required for your Spray Tan. This will also ensure your Spray Tan Technician can do a thorough Spray Tan. Arriving late to your appointment cannot guarantee a beautiful, smooth spray tan!
The Golden Pearl Tanning has a strict late policy. If the client shows up 10 mins late to their In-Studio appointment, The Golden Pearl Tanning has the right to cancel the appointment and charge the client the full-service rate.
Please let us know as soon as possible if you are going to be late!
Mobile Spray Tans
For us to provide you with a beautiful, smooth spray tan, please ensure you are ready for our arrival!
We will need about 5 ft x 5ft approximately, and a nearby outlet to be able to provide you with a great tanning experience and have enough space to work in.
The client delaying the start of the artist can incur additional late fees.
NEED TO CANCEL?
We completely understand things come up! Please allow us at least 24-hours notice for cancellation of your spray tan if you wish to avoid cancellation fees.
Clients cancelling within 24 hours of their appointment, will be required to pay 100% of the service to continue booking at The Golden Pearl Tanning.
If you need to reschedule your spray tan appointment, please allow us 72 hours at minimum prior to your appointment, and your preferred appointment date.
We are committed to you! Please commit to us!
If our technician has already arrived at the mobile location, and the client "no-shows" for the scheduled appointment, the client will be subject to pay 100% of the service. You will also be required to pay in full for your next appointment. This also applies to any in-studio appointments.